Of course you can use this service from PayPal. We will still send your package to you immediately, because we receive your payment directly from PayPal.
If you have any problems paying with PayPal, please contact PayPal customer support directly at +49 (0) 800 7234500.
A SEPA bank transfer is a standard bank transfer and can be made by you using a transfer form or online banking. Fill out the payment instructions sent to you. Make sure to indicate the correct reason for payment.
A SOFORT transfer is an electronic direct transfer via a third party payment provider. Here you have to follow the instructions of the appearing link within one hour.
The transfer time varies from bank to bank. It can take up to 5 business days (Monday to Friday).
The processing of a normal bank transfer usually takes up to 5 business days (Monday to Friday).
If a typing error has crept into the reason for payment, your payment cannot be assigned and will be automatically credited back to your account.
Then you can transfer the amount due again within the 14-day payment period.
If we do not receive payment within 7 days, our system will automatically cancel the order. There may also have been a typing error in the reason for payment. In such cases, our system can not assign the order to the transfer.
Then keep an eye on your mailbox for an e-mail from Adyen, containing your details and the payment request, to complete your order. Also check your spam/junk inbox.
Once your bank has approved the payment and transferred the money to LevlUp, we will start packing your order and send you a confirmation email when it has been shipped, including a tracking link.
Please note , it can take 2-3 days for your payment to be made. If we do not receive payment within 7 days, the order will be cancelled.
At LevlUp you can pay with the new and even more secure methods of Eurocard/MasterCard Securecode and Verified by Visa. If a payment method with a credit card is chosen, the conditions of the relevant card issuer apply. LevlUp is not a party to the relationship between you and the card issuer. During the ordering process you can choose to pay by credit card. The bank will then authorize the payment and we will immediately send your order.
Paying via Google Pay is quick and easy. During the order process you select Google Pay and are instantly taken to your Google Pay account to make the payment.
Payment with a gift voucher via Amazon Pay is unfortunately not possible, as these vouchers can only be redeemed on amazon.de.
You can check your order and its status in your customer profile at any time.