Points you can earn from certain promotions on our Club page will be credited immediately. Points on orders will be credited only after your order has been shipped.
Points will be automatically credited to the account you specified when placing the order or to the account you are logged in to. Points for orders will be credited to your points account only after your order has been shipped.
The points will be credited to the email address you entered when placing your order. If you have now entered the same email address in the checkout with which you have already placed other orders, the points will be credited.
Due to technical limitations, it is not possible to receive points for orders placed before registering for the loyalty points program.
The points are always displayed in relation to the real shopping cart.
Of course, we always want to offer something new to our community and that's why we keep adding new discounts and rewards. What your heart desires the most, you have to know yourself.
You can only choose from the cool rewards from the loyalty points program.
You can get the rewards only through the loyalty points.
We also congratulate you on every birthday and therefore award you 70 points!
Your friend code is valid only once, but you can always request a new code :-D
We are constantly bringing and announcing new rewards for our community. You can always find the latest rewards at the bottom of the loyalty points page.
You can find all currently available levels on our LevlUp Club page.
If the maximum level is raised, we will of course announce it via our newsletter and visibly highlight it on the loyalty points page.
Even when you reach the maximum level, the fun doesn't stop and you can keep earning points for cool rewards!
If you return your order (even partially), all points of this order will be deducted from your points balance again.
No, redeemed points will be converted into discount codes for our store and can not be credited back. It doesn't matter if you used the discount code or returned the item for a full refund.
You will then receive credit for all previous levels as well.
All products from the loyalty program are free loyalty prizes that you can redeem with us. If in a rare case the product turns out to be damaged, please contact our customer support. The VIP drops (e.g. the shakers) are decorative items, i.e. they are not meant to be consumed with drinks.