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LevlUp VIP Club

When will my points be credited?
Points you can earn from certain promotions on our Club page will be credited immediately. Points on orders will be credited only after your order has been ...
Fri, 14 Oct, 2022 at 9:38 AM
I am missing points, where are they?
Points will be automatically credited to the account you specified when placing the order or to the account you are logged in to. Points for orders will be ...
Fri, 14 Oct, 2022 at 9:41 AM
I placed an order but I wasn't logged in. Do I still get points?
The points will be credited to the email address you entered when placing your order. If you have now entered the same email address in the checkout with wh...
Fri, 14 Oct, 2022 at 9:46 AM
Can I get points for previous orders?
Due to technical limitations, it is not possible to receive points for orders placed before registering for the loyalty points program.
Fri, 14 Oct, 2022 at 9:48 AM
During discount deals, are the points relative to the discounted or non-discounted price?
The points are always displayed in relation to the real shopping cart.
Fri, 14 Oct, 2022 at 9:50 AM
Is it worth saving points because there could be new rewards as well?
Of course, we always want to offer something new to our community and that's why we keep adding new discounts and rewards. What your heart desires the m...
Fri, 14 Oct, 2022 at 9:53 AM
Can I exchange rewards for something else? (Like exchanging one shaker for another)
You can only choose from the cool rewards from the loyalty points program.
Fri, 14 Oct, 2022 at 9:56 AM
Can I also buy the rewards?
You can get the rewards only through the loyalty points.
Fri, 14 Oct, 2022 at 9:58 AM
Do I get something for free on my birthday?
We also congratulate you on every birthday and therefore award you 70 points!
Fri, 14 Oct, 2022 at 10:00 AM
What exclusive benefits and offers can I receive?
We are constantly bringing and announcing new rewards for our community. You can always find the latest rewards at the bottom of the loyalty points page.
Fri, 14 Oct, 2022 at 10:12 AM